Case is more like family than anything else. Great people and quality work. I will continue to bring my vehicles here.
I took my truck to have it looked at. And evidently my transmission needed to be "rebuilt". I guess nowadays "rebuilt" means just to buy an aftermarket transmission and charge the customer for a complete overhaul. Well after it was "rebuilt" I had the same trouble. I took it back since case "warranties" their work, and certain parts in the transmission need to be "replaced". Toward the end my my trucks final visit, case offered to take it on a "road trip" to ensure everything was done right this time. Silly me agreed to it, and after the "road trip" I received my truck again. Which surprisingly drove like the day I got it..... for about 15 minutes, then it was the same old thing all over again. Not there was trash in there that didn't belong to me! (Greasy napkins, clamshell packaging, crumpled up papers). So here I am nearly 5 months and 4 thousand dollars later and my truck still isn't fixed and it's full of trash! Oh I almost forgot that I dropped it off on a full tank and when I got it is was running on fumes and barely made it to the gas station! Evidently the only thing they CAN do is change oil since that the only thing all the other customers have done.
Very good work and very friendly service. Will recommend to everyone.
Case Transmission Services is a US Car Repair based in Lafayette, Tennessee. Case Transmission Services is located at 840 TN-52 Scenic, Lafayette, TN 37083, USA.
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